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Terms & Conditions

Acceptance of the Terms

By accessing, browsing and/or using our website and services ("Services"), you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions (the "Agreement"). If you do not accept any part of this Agreement, please leave our Services immediately.

Eligibility Requirements

To use the Services, you must:

  • Be at least 18 years old or the minimum age required in your jurisdiction
  • Not be a person barred from participating in online gaming due to their location or other factors
  • Provide accurate and complete information during registration and account setup

We may request additional verification or documentation as needed.

Geographic Restrictions

Certain countries, jurisdictions, territories or regions are restricted. If you access our Services from any of the following locations:

  • The United States (except for residents in certain states)
  • The Netherlands
  • Certain European Union countries where local licensing is mandatory
  • Countries subject to international sanctions

We may limit your access or require special permission before allowing participation.

Account Registration Rules

When registering, you must provide accurate and complete information. You cannot:

  • Create multiple accounts with the same name, email address, phone number or other identifying details
  • Use automated software (e.g., bots) to register new users or perform actions on our Services

Each account is for individual use only.

Identity Verification and KYC

To ensure security and compliance, we may request verification of your identity during registration. You must provide accurate information and assist with documentation as required.

We reserve the right to reject or cancel accounts due to non-compliance.

Account Accuracy Obligations

You are responsible for maintaining accurate and up-to-date account information, including:

  • Address
  • Phone number
  • Email address
  • Payment details (if applicable)

Changes must be updated via our website or by contacting our support team directly.

Account Security Responsibilities

It is your responsibility to keep your login credentials confidential. Do not share them with anyone else and do not use automated software to access the Services.

You will be liable for any losses resulting from unauthorized transactions.

Login Credentials and Password Protection

  • Keep your password secure by using a unique combination of characters
  • Change your password regularly (at least every 3 months)
  • Do not use public computers or shared devices to access our Services

Your account may be subject to closure if you fail to comply with these guidelines.

Restricted Behaviour and Prohibited Activities

Do not:

  • Engage in any form of bonus abuse, including collusion or match-fixing
  • Use robots, spiders, data mining software or other automated tools without consent
  • Attempt to cheat the system by hacking our services

This is a list of restricted behaviors; additional prohibitions may be added as needed.

Bonus and Promotion Rules

Bonuses are subject to terms, conditions and restrictions. Please review bonus rules before accepting any offers. Additional details will be communicated during redemption or upon withdrawal of your winnings.

Wagering requirements must be met within the specified timeframe for bonuses and promotions.

Wagering and Gameplay Conditions

All wagers placed on our Services are final, subject to our Terms & Conditions and applicable laws. You agree that we may:

  • Apply limits (e.g., deposit limits) as necessary
  • Update game availability at any time
  • Disable or remove content without prior notice

Our decisions regarding gameplay disputes shall be final.

Bonus Abuse Prevention

We take measures to prevent bonus abuse, including but not limited to: restricting access based on IP address, device fingerprinting and monitoring account activity for suspicious behavior. If we suspect bonus abuse has occurred:

  • We may cancel your participation in a game or promotion
  • Refuse to honour bets
  • Take further action as permitted by our Terms & Conditions

We do our best but cannot guarantee prevention of all possible instances.

Deposits and Withdrawals (Subject to Availability)

Funding methods, restrictions on deposit/withdrawal limits apply as set forth below:

  • Minimum deposits: $10 (AUD)
  • Maximum withdrawals: unlimited, subject to verification
  • Timeframes for withdrawals vary between 2-7 business days
  • Some withdrawal options may incur additional processing fees

These terms will change from time-to-time.

Verification Before Withdrawals

Before requesting a withdrawal, you must:

  • Have made at least one deposit
  • Not have pending or existing bets on our Services

To initiate your first payout, ensure we've received proof of identity (KYC) verification as requested.

Processing and Review Procedures

Withdrawal processing typically occurs within 24-48 hours after request submission. Your account will be reviewed for compliance with these Terms & Conditions before payment is made. If any irregularities are found or additional information required:

  • Payment may be delayed
  • Or we reserve the right to cancel, void your transaction(s)

This ensures fair outcomes for all players and stakeholders.

Responsible Gaming Expectations

We encourage responsible gaming practices. Our aim is not only for entertainment but also for player satisfaction, as follows:

1. Take a break from your account (up-to 30 days).

2. Set deposit limits to prevent excessive spending.

3. Reach out for our assistance with any problems you are experiencing.

4. Contact support if there have been issues or incidents; report them to relevant parties as needed.

Self-Exclusion is available, at any time:

We will remove your access immediately and prevent promotional communications during this period

Game Fairness and RNG Systems

All games provided on our Services use Random Number Generators (RNGs) for fairness. The Games offered are audited regularly to ensure the highest standards of randomness. However we cannot guarantee that every game meets expectations due to inherent risks associated with these types.

We may disable, modify or remove content at any time if it poses a risk to security or otherwise violates our policies.

Technical Interruptions or Voided Gameplay

In rare cases (e.g., system downtime) your participation in games can be interrupted. Winnings for games played during this period will either:

  • Not count towards total earnings
  • Be lost, due to temporary access limitations resulting from an unforeseen technical issue.

Suspension of services can happen suddenly and the user agrees that these Terms & Conditions do apply.

Suspension or Closure of Accounts

We may suspend your account immediately if:

  • We suspect bonus abuse or any other restricted behavior has occurred
  • Account data appears fraudulent, suspicious or otherwise problematic
  • Non-payment, fraud-related charges are incurred from past transactions

If this happens to you please contact our support team.

Intellectual Property and Platform Ownership

The content (including but not limited to games, graphics) provided on the website is the exclusive property of TITO Casino N.V. Unless explicitly authorized by a license or consent; usage restrictions apply.

Our rights remain fully reserved in all circumstances.

Limitation of Liability

In no event shall we be liable for damages arising out of:

  • Use, inability to access our Services
  • Interruptions or suspension due to external causes
  • Losses sustained from third-party sites accessed through hyperlinks

By accepting these Terms & Conditions you agree that our maximum liability will not exceed your actual losses under applicable law.

The Company shall never be held responsible for any dispute arising between users or players themselves, nor is it entitled to intervene in such conflicts.

Modification of terms

We may update or modify the Services at any time. Please review these Terms & Conditions regularly as changes and revisions apply immediately when made.

If we introduce major updates which you cannot accept:

  • We will notify all registered customers
  • Provide reasonable opportunity for users to exit; alternatively inform those with unaccepted agreements about future rights.

Failure to comply may result in termination of the Agreement or suspension/revocation without prior notice.

Contact Support

Please contact our support team at your earliest convenience if you have concerns regarding:

  • Your account information
  • Bets placed, wagering requirements not satisfied
  • Payment processing issues

They will do their best to resolve any problems but can only offer guidance on standard operating procedures.

TITO Casino N.V. accepts no obligation arising out of claims or disputes.

Applicable Laws

Our Terms and Conditions are subject to the laws of Curaçao, where TITO Casino operates from its headquarters.

All conflicts will be resolved under these jurisdictions exclusively

We cannot guarantee full enforcement but reserve our rights to seek redress as necessary.